Visa Merchant Purchase Inquiry (VMPI)

By September 26, 2018Industry Terms

Visa Merchant Purchase Inquiry (VMPI) is a payment dispute resolution tool.

VMPI allows issuers to communicate with merchants in real time if a cardholder disputes a transaction. The merchant can respond to a VMPI request by either supplying additional transaction information or refunding the transaction in question.

Either action should stop the dispute process and allow the merchant to avoid a chargeback.

More information about VMPI can be found here.

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