Independent Sales Organization (ISO)

By September 17, 2018Industry Terms

Rather than maintain their own in-house teams for sales, customer support, etc., many acquirers and processors will work with an independent sales organization (ISO). This organization is contracted by the acquirer or processor to fulfill assigned responsibilities on the acquirer’s behalf.

ISOs often have agents that help them bring in additional merchant clients.

Also referred to as:

  • Member Service Provider (MSP)

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