Chargeback Reason Code
Why did I get a chargeback with American Express reason code A08?
The authorization approval expired before you charged the card.
What do I need to fight a chargeback with American Express reason code A08?
Your chargeback response must include at least one of the following items:
- If you processed the transaction correctly, provide proof of the valid authorization approval.
- If you have already processed a refund for the transaction in question, provide documentation that proves you have credited the cardholder’s account.
How can I avoid a chargeback with American Express reason code A08 in the future?
- Make sure you send completed transactions to your payment processor within the timeframe specified in your merchant agreement. A good practice is to submit transactions on the day of the sale or as soon as possible.