60 – Credit Not Processed

Dispute Condition Code

60

Category

Cardholder Dispute

Message System

Why did I get this chargeback?

Mastercard is in the process of updating chargeback management regulations. Issuers are currently allowed to use reason code 60, however, this codes will soon be eliminate. It will be incorporated into code 53.

For more information about chargebacks filed with this reasoning, please see reason code 53, condition:

  • Credit Not Processed

More MASTERCARD Reason Codes

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