59 – Services Not Rendered

Dispute Condition Code



Cardholder Dispute

Message System

Why did I get this chargeback?

Mastercard is in the process of updating chargeback management regulations. Issuers are currently allowed to use reason code 59, however, this code will soon be eliminate.

For more information about chargebacks filed with this reasoning, please see:

Reason code 53, conditions:

  • Addendum Dispute
  • “No-Show” Hotel Charge

Reason code 34, conditions:

  • ATM Disputes
  • Charges for Loss, Theft, or Damage

More MASTERCARD Reason Codes

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