4855 – Goods or Services Not Provided

Dispute Condition Code

4855

Category

Cardholder Dispute

Message System

Why did I get this chargeback?

Mastercard is in the process of updating chargeback management regulations. Issuers are currently allowed to use reason code 4855, however, this code will soon be eliminate. It will be incorporated into code 4853.

For more information about chargebacks filed with this reasoning, please see reason code 4853, condition:

  • Goods or Services Not Provided

More MASTERCARD Reason Codes

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