4842 – Late Presentment

Dispute Condition Code

4842

Category

Point-of-Interaction Error

Message System

Choose a CONDITION below:

Transactions Involving a European Issuer or Acquirer

Why did I get this chargeback?

You presented the transaction more than seven calendar days after the transaction date and the account is now permanently closed.

How long can a cardholder wait to file this chargeback?

The maximum amount of time that can pass between the transaction processing date and the chargeback processing date is 120 calendar days.

What do I need to fight this chargeback?

Available chargeback response options include:

  • Proof that the transaction was presented within seven calendar days of the transaction
  • Proof the account has not been permanently closed

How can I avoid this chargeback in the future?

  • Always send an authorization request before processing a transaction.
  • Present transactions to the issuer within the specified time limit.

Transactions Not Involving a European Issuer or Acquirer

Why did I get this chargeback?

Mastercard is in the process of updating chargeback management regulations. Issuers are currently allowed to use reason code 4842, however, this code will soon be eliminate. It will be incorporated into code 4834.

For more information about chargebacks filed with this reasoning, please see reason code 4834, condition:

  • Late Presentment

More MASTERCARD Reason Codes

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