12 – Account Number Not on File

Dispute Condition Code

12

Category

Authorization

Message System

Why did I get this chargeback?

Mastercard is in the process of updating chargeback management regulations. Issuers are currently allowed to use reason code 12, however, this code will soon be eliminate. It will be incorporated into code 08.

For more information about chargebacks filed with this reasoning, please see reason code 08.

More MASTERCARD Reason Codes

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